![]() ![]() Capture payments manually with Klarna Pay Later Klarna Pay Later is available to merchants in Austria and Germany who sell in euros, and to merchants in Sweden who sell in Swedish krona or euros. Regions that can receive payments using Klarna Pay Later Klarna pays for the order immediately and the funds are included in your next Shopify Payments payout. The customer can sometimes choose between a two-week or a two-month pay-back schedule. When a customer selects Klarna Pay Later as their payment method, they agree to pay for their purchase at a later date. Klarna Pay Later is an invoicing payment method for Shopify Payments. Customers in these countries need to use their local currencies. If your customers are in Denmark, Norway, Sweden, or the United Kingdom, then they can't check out in EUR. Klarna payment options are shown only in euros (EUR) at checkout to customers in the following countries or regions: Regions where customers can pay using Klarna To learn more about chargebacks with Klarna, refer to Klarna's buyer protection policy. You have 7 days to respond to the dispute notification from Klarna. You can use the Klarna order number in your Shopify admin to find your order. Klarna then contacts you by email about the dispute and provides you only with the Klarna order number. Klarna contacts the customer if the dispute is not resolved after 21 days. If a chargeback is opened against an order, then the customer is encouraged to contact you directly. If you want to refund an order after 180 days, then work with the customer to return the funds to them using an external service. If 180 days have passed from the date of the initial charge, then it's no longer possible to refund through a Klarna payment option. Klarna allows refunds to be processed within 180 days of the initial charge of an order. For more information about pricing, refer to the Shopify pricing page for Sweden or the Shopify pricing page for Germany. Third-party transaction fees vary based on which billing plan your store is on. If you refund a transaction processed by Klarna, then the processing fee charged to you by Shopify Payments isn't refunded. ![]() You are paid as usual within Shopify Payments. If the customer has any issues or questions, then they must contact Klarna directly. The payments are handled directly within the Klarna interface, and not through your store checkout. For example, if a customer pays using Klarna Pay Later, then they'll arrive at Klarna's checkout page to create a new account or log into an existing one. Klarna works differently with Shopify Payments than the usual checkout process. When a customer places an order and uses a Klarna payment option to pay, the funds are paid to you in your next Shopify Payments payout. In Payment options, toggle the payment options that you want to change. ![]() In the Shopify Payments section, click Manage.If Shopify Payments isn't set up yet, then click Complete account setup and complete the registration page.In the Store settings section, tap Payments. ![]() From the Shopify app, tap the … button, and then tap Settings. ![]()
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